Payment Options
When you’re ready to pay, simply go to Checkout. You’ll be able to select your payment method and review your order details, including your shipping address, before you pay. If you have any problems paying for your items, we can help troubleshoot the issue.
PayPal
To pay with PayPal, select PayPal as your payment method at Checkout and then you will be redirected to the PayPal payment page.
You can check out without a PayPal account. To do so, please click on Credit/Debit Card and you'll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
Our PayPal account is paypal@fs.com.
Credit/Debit Card
The credit card listed at the Checkout page are the most commonly used credit cards on this website. When you are ready to place the order, select Credit/Debit card on the Checkout page, and enter your card details.
Net Terms
Net terms mean business customers can get the goods when the goods are needed but without making the payment in advance, and then wait for a certain period before payment becomes due. Available for business accounts with a line of credit established. For more information on how to establish a line of credit click here.
Bank Transfer
When you are ready to place the order, select Bank Transfer on the Checkout page, and you will see our bank account infomations.
After you make the payment with bank transfer, please kindly send the bank slip to remittance@fs.com and your account manager so that we can pay close attention to.
| Beneficiary Bank Name: | HSBC Hong Kong |
|---|---|
| Beneficiary A/C Name: | FS.COM LIMITED |
| Beneficiary A/C NO: | 817-888472-838 |
| SWIFT Address: | HSBCHKHHHKH |
| Beneficiary Bank Address: | 1 Queen's Road Central, Hong Kong |
Compare Features
| Payment Method | How long is the application period? | What is the processing time for the payment? | Which third-party partners are involved? |
|---|---|---|---|
| PayPal | N/A | Instant | PayPal |
| Credit/Debit Card | N/A | Instant | Credit/Debit Card |
| Bank Transfer | N/A | 2-3 Business Days After Payment | HSBC Hong Kong |
| Net Terms | 2~3 Business Days | Varies | None |
*For pending orders via different payment option, there are different time limits to make a payment before orders will be canceled automatically.
Currencies
The currency you pay in is determined by the country you pay from and the payment method of your choice. You can change default currency by clicking on the upper right corner of FS website, and select the currency you’d like to pay with.
FAQ
Shipping cost is determined by your shipping location, address type, weight/size of parcel, and the delivery option you choose. You will see the exact shipping cost on checkout page.
Once your package leaves our warehouse, we’ll send you a shipment notification email. This email includes the carrier name, tracking number, shipping date and items’ details. You can click the tracking number to track your package on the carrier’s website.
If you have already received your order and find that it is damaged, please take photos or videos on site and send them to us. FS will be in direct contact with the carrier to resolve the issue as quickly as possible, avoiding more inconvenience caused to you. Once get approval that damage is caused by shipping, your account manager will guide you how to return damaged ones to us for an exchange or refund. More about return service, you may refer to our Return Policy.
If you find that your parcel is missing, please inform your account manager at the first moment. FS will guide you about the remedy procedures accordingly.
- We are here to help. Any questions, you can refer to our FAQ for help, or Contact Us.
